In 2026, AI customer service platforms are shifting from just resolving queries...

https://blast-wiki.win/index.php/What_Should_a_60%25-80%25_Full_Resolution_Target_Look_Like_in_6_Months%3F

In 2026, AI customer service platforms are shifting from just resolving queries to assisting agents in real time, boosting efficiency without losing the human touch. Teams are hitting 70% automation in under a week, cutting costs from $3 to around $0