Listen without rushing to fix things, ask what would help, and offer one...

https://wiki-aero.win/index.php/How_Do_I_Support_Someone_and_Still_Protect_My_Own_Well-Being%3F

Listen without rushing to fix things, ask what would help, and offer one practical step, like making a call together. You could say, “Want me to sit with you while we look at options?” Be clear about your limits