Listen without rushing to fix things, then offer one practical step - help make...

https://www.play-bookmarks.win/start-by-listening-without-rushing-to-fix-things-ask-what-would-help-today

Listen without rushing to fix things, then offer one practical step - help make a call or plan a ride. You might say, “I’m here, and I can help you find support.” Set clear limits, too. Support can take more than one conversation.