Voice AI can mess up answers when it misunderstands info or trusts uncertain...
https://www.livebinders.com/b/3725759?tabid=a8b4b8e4-a66a-f3ce-78bd-f7c94a82461b
Voice AI can mess up answers when it misunderstands info or trusts uncertain data. A simple way to catch mistakes is adding a readback step—like repeating order IDs aloud before finalizing