Priority Partner Support Tickets: The Incident That Rewrote Security Tooling for Agency-Managed Sites
https://dibz.me/blog/priority-partner-support-tickets-how-one-moment-changed-our-godaddy-reseller-hosting-experience-1053
When a late-night breach exposed the gaps in our partner ticket workflow At 02:12 on a Sunday we got the call: a high-traffic client site was serving malicious JavaScript