Voice AI can flub answers when it misunderstands or guesses without checking...
https://hotel-wiki.win/index.php/Suprmind_Divergence_Index_1324_Turns:_What_Does_99.1%25_Mean%3F
Voice AI can flub answers when it misunderstands or guesses without checking crucial info. One clear fix: having the system read back order IDs so callers confirm them aloud before moving on