Voice AI can get answers wrong when it mishears or guesses what you meant....

https://rileysnewcolumn.readspirex.com/posts/how-many-times-should-a-voice-bot-retry-authentication-before-handoff

Voice AI can get answers wrong when it mishears or guesses what you meant. Catching these mistakes early saves frustration. For example, having the system read back order IDs lets users spot errors before confirming