When a publisher refuses to delete a negative search result, you aren’t out of...

https://www.pawn-bookmarks.win/if-a-publisher-won-t-delete-a-negative-post-don-t-panic-you-still-have

When a publisher refuses to delete a negative search result, you aren’t out of options. You can often mitigate the damage by requesting specific factual corrections or using the Google Search Console "Remove Outdated Content" tool if the page has changed